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Joseph T. Hallinan
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Errornomics: Why We Make Mistakes and What We Can Do To Avoid Them
Автор: Joseph T. Hallinan Жанр: Random House Inc. Издательство: Random House, Inc. Год: 2009 Страниц: 288 Дата загрузки: 14 сентября 20142011-10-23
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How did security staff at LA International Airport miss 75% of bomb-making materials that went through screening? Which way should you turn before joining a supermarket queue? Why should a woman hope it was a man who witnessed her bag being snatched? And what possessed Burt Reynolds to punch a guy with no legs? Human beings can be stubbornly irrational and wilfully blind … but at least we’re predictably wrong. From minor lapses (why we’re so likely to forget passwords) to life-threatening blunders (why anaesthetists used to maim their patients), Pulitzer-Prize winning journalist Joseph T. Hallinan explains the everyday mistakes that shape our lives, and what we can do to prevent them happening.
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