An invaluable guide to successful, profitable, and effective management, this book provides a fully comprehensive introduction to the practical application of management theory. Mastering Management Skills explores the issues, pressures and dilemmas faced by all managers. Setting these wide-ranging and complex situations in a realistic context, the common and universal problems of integrity, leadership, presentation and motivation are addressed. Drawing a direct link between theory, application and practice, demonstrations of managerial expertise — and lack of expertise — are illustrated using examples from all spheres of activity. Discussion questions taken from real situations provide the basis for understanding and developing essential management skills.